Chapter 01
Where I started
I came up through Savannah College of Art and Design with a BFA in UX Design, graduating summa cum laude, grounded in craft, research, and the belief that design is a discipline, not decoration. From there I moved into research and strategy at Amway, where I learned how to translate qualitative insight into decisions that product teams would actually act on.
Chapter 02
Where I am now
At Deloitte, I've led UX for products that affect real people making high-stakes decisions: enrollment flows, admin dashboards, Medicaid compliance tools, and account management across multiple surfaces. I've owned the full lifecycle: discovery, design, systems, and handoff. Along the way I've built design systems that reduce rework, introduced AI-assisted workflows to my team, and designed AI-powered products where the hardest problem wasn't the technology; it was making users feel in control of it. I was promoted to Consultant within my first year, not because I executed fast, but because I brought strategic thinking to every problem and built trust across product, engineering, and client teams.
Chapter 03
How I think about design
I believe the best UX work happens when you hold two things at once: deep empathy for the user in front of you, and a clear understanding of the system around them. I don't design features; I design experiences that fit into people's lives, even when those lives are complicated. And when it comes to AI: the goal isn't to make the AI feel powerful; it's to make the human feel confident. Trust is the product. Constraints don't frustrate me. Regulated environments, accessibility requirements, legacy systems, opinionated stakeholders. These are the conditions where thoughtful design matters most.
Chapter 04
What I'm working toward
I'm growing into senior product design leadership, the kind of role where I can shape not just what we ship, but how a team approaches the work. I want to bring the rigor I've developed in regulated environments to products that reach more people, and help build design cultures where quality and accessibility aren't afterthoughts.